All products are covered by the individual manufacturer’s warranty. Replacement cartridges, filters, lamps, ballasts are consumables and are not covered under this warranty. These consumables are covered by the manufacturer’s warranty for failure at time of installation only.

During any warranty period Aqua Fresh Holdings Pty Ltd will facilitate the repair, replacement or refund at its discretion or at the discretion of the manufacturer any item or material covered under the manufacturer’s warranty.

All warranties do not cover failure due to improper installation, maintenance, abuse, misuse, unauthorised repairs or modifications, losses or consequential damage or any freight costs incurred in covering any warranty. It is the installer’s responsibility to ensure that all fittings and connections are safe and water tight.

Contact Us

We are here to provide ongoing support and service, whether that is selecting the perfect product, installing your water filtration system or having a service technician come out to you. Please don’t hesitate to call us on 07 3355 1591 or send us your enquiries below.